1. Cancellations

If you notify us via email at least 14 days before your booking, we can issue a refund, deducting a £20 administration fee. Please note that cancellations and refunds are not permitted for bookings made less than 14 days before a workshop.
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2. Refunds
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Once your refund is approved, it will be processed back to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to complete the transaction. If 15 business days have passed since your refund was approved and you haven’t received it, please contact us at contact@cheekystudio.uk
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3. Rescheduling
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You may reschedule your workshop up to one week before your booking. Rescheduled bookings must be made within two weeks of the original date, and rescheduling is permitted only once. After this point, we cannot offer refunds or reschedule your booking.
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4. Group Bookings (4 + people)
Bookings for groups of more than 4 people are non-refundable and cannot be rescheduled. Please ensure your dates are confirmed before booking.
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5. Gift Cards
‍Gift cards are non-refundable.

‍Why this policy?
Each booking secures a spot in our workshop. When cancellations or rescheduling occur, it can be difficult to fill the space at short notice, resulting in a lost opportunity for another customer.

We appreciate your cooperation.If you have any questions, feel free to contact us at contact@cheekystudio.uk.